Terms of Service

Last updated: June 16, 2026

1. Introduction

These Terms of Service (the "Terms") form a binding contract between you and Assenture ("Assenture", "we", "us", "our"), the operator of the Assenture service, for your access to and use of the Assenture website, applications, APIs, integrations, and related services (collectively, the "Service"). By creating an account, by clicking a button or checkbox indicating acceptance, or by using any part of the Service, you agree to these Terms, our Privacy Policy, our Cookies Policy, our Acceptable Use Policy, our Refund Policy, and our Financial Information Disclaimer (together, the "Agreement"). If you are entering into the Agreement on behalf of another person you represent and warrant that you have authority to do so and that "you" includes both you and that person. If you do not agree to the Agreement, do not access or use the Service.

2. Definitions

"Account" means the user account you create on the Service. "Customer Content" means all data, files, text, images, and other materials you submit to or generate within the Service. "Documentation" means our published user guides and help materials. "Sub-processor" has the meaning given in our Data Processing Addendum. "Fees" means the fees payable for your subscription plan, as set out on our pricing page or in an order form. "Order" means a subscription, plan selection, or written order form.

3. Eligibility

The Service is offered only to individuals who are at least 18 years of age, who have the legal capacity to enter into a binding contract, and who are not barred from receiving the Service under any applicable law, including export control and sanctions laws. By using the Service you confirm that you meet these requirements. We do not knowingly offer the Service to children under 18.

4. Account, security, and authentication

You must register an Account to use most of the Service. You agree to provide accurate, complete, and current information, and to keep it up to date. You are responsible for keeping your credentials (including passwords, API keys, OAuth tokens, and recovery codes) confidential and for all activity that occurs under your Account, whether authorised by you or not, unless you have notified us of unauthorised access. You must notify us promptly at business@assenture.app on becoming aware of any actual or suspected unauthorised access. We may require additional authentication (including multi factor authentication) for security reasons.

5. The Service

Assenture is a software service that helps you record, organise, automate, and report on assets, contacts, invoices, bills, expenses, payroll, contracts, budgets, and related financial and operational information. Subject to your compliance with the Agreement and payment of applicable Fees, we grant you a limited, revocable, non-exclusive, non transferable, non sublicensable right to access and use the Service for your internal business or personal purposes during the term of your subscription.

6. Plans, trials, beta, and changes to the Service

We offer free and paid plans, and from time to time free trials and beta features. Free and trial plans may have feature, capacity, or time limits. Beta features are provided for evaluation and may change or be withdrawn at any time, are provided "as is" without any warranty, and may be subject to additional terms presented at the time of access. We may add, modify, discontinue, or remove features at any time. We will not make a change that materially decreases the core functionality of a paid plan during a paid period without giving you a reasonable opportunity to terminate and receive a pro rata refund of prepaid Fees for the unused portion.

7. Fees, taxes, billing, and renewals

Fees are payable in advance in the currency and at the frequency shown at checkout or in your Order. Unless stated otherwise, all Fees are exclusive of taxes, duties, levies, and similar charges, which are your responsibility. We may collect such amounts and remit them to the relevant authority where required by law.

Subscriptions automatically renew at the end of each billing period at the then current rate for your plan unless you cancel before the renewal date through the Service or by writing to business@assenture.app. We may change our prices on at least 30 days notice; the new price applies from your next renewal. If a payment fails, we may suspend or downgrade your Account and you remain liable for accrued Fees. Late amounts may bear interest at the lower of 1.5 percent per month or the maximum permitted by law, plus reasonable collection costs.

We may offer billing through third party payment processors and merchants of record. You authorise us and our processors to charge your selected payment method for all amounts due. You are responsible for keeping your payment method valid.

Card payments are processed by Stripe, Inc. and are subject to the Stripe Terms and Stripe Privacy Policy. Assenture is the merchant of record for all orders and handles all billing enquiries, returns, and refunds directly at business@assenture.app. We never see or store your full card details.

8. Cancellation and refunds

You can cancel your subscription at any time. Cancellation stops future renewals and you keep access until the end of the current billing period. Refunds are handled in accordance with our Refund Policy. Except as set out there, Fees are non refundable.

9. Customer Content and licence to us

As between you and Assenture, you own all rights in your Customer Content. You grant us a worldwide, non exclusive, royalty free licence to host, store, copy, transmit, display, adapt, and otherwise process Customer Content solely to (a) provide, secure, and improve the Service for you, (b) prevent or address service, security, or technical issues, (c) comply with the Agreement, our policies, and applicable law, and (d) generate aggregated and de identified statistics that do not identify you or any data subject. You represent and warrant that you have all rights, consents, and lawful bases necessary to grant this licence and to submit Customer Content to the Service.

10. Acceptable use

You must comply with our Acceptable Use Policy, which is incorporated into these Terms. Without limiting that policy, you must not (a) use the Service in breach of any law; (b) infringe any intellectual property, privacy, or other right; (c) reverse engineer, decompile, or attempt to derive source code from the Service, except to the extent permitted by mandatory law; (d) resell, sublicense, rent, lease, or time share the Service; (e) circumvent or disable any technical limits or access controls; (f) interfere with the Service or its underlying infrastructure; (g) use the Service to build or train a competing product; or (h) remove or alter our proprietary notices.

11. Our intellectual property

We and our licensors own all rights, title, and interest in the Service, including all software, documentation, templates, AI prompts, models, fine tunings, branding, designs, and other materials we make available, and all related intellectual property rights. No rights are granted to you other than those expressly stated in the Agreement. You may provide feedback or suggestions, and you grant us a perpetual, irrevocable, worldwide, royalty free licence to use feedback without restriction and without obligation to you.

12. Third party services

The Service may integrate with third party services that you choose to enable (for example payment, banking, accounting, storage, email, or AI providers). Your use of third party services is governed by the third party's own terms and privacy notices. We are not responsible for any third party service. If a third party service becomes unavailable or changes, the related Service functionality may be affected.

13. AI features and outputs

The Service includes features that use artificial intelligence to generate, summarise, classify, translate, extract, or otherwise process content from your data or from your prompts ("AI Features"). As between you and us, and to the extent permitted by law, you own the outputs of AI Features generated from your inputs, subject to our underlying rights in the Service and to any rights of third party model providers. Outputs may be similar or identical to outputs generated for other users from similar inputs, and we make no exclusivity guarantee. AI outputs may be inaccurate or incomplete, are not a substitute for professional advice, and must be reviewed by you before use. See our Financial Information Disclaimer for the full notice. You must not use AI Features in violation of our Acceptable Use Policy.

14. Privacy and data protection

Our processing of personal data is described in our Privacy Policy. Where we process personal data on your behalf as a processor, our Data Processing Addendum applies and is incorporated into the Agreement by reference. You are responsible for ensuring that you have a lawful basis for submitting personal data to the Service and for providing all notices and obtaining all consents required by law.

15. Confidentiality

Each party may receive confidential information of the other under or in connection with the Agreement. The recipient must (a) use the confidential information only for the purposes of the Agreement, (b) protect it with at least the same degree of care it uses for its own confidential information of similar importance (and in no event less than reasonable care), and (c) not disclose it to third parties except to its personnel, advisers, and sub-processors who have a need to know and who are bound by confidentiality obligations no less protective than those in these Terms. These obligations do not apply to information that is publicly available without breach, independently developed, lawfully received from a third party, or required to be disclosed by law.

16. Service availability and support

We will use commercially reasonable efforts to make the Service available, but we do not warrant that the Service will be uninterrupted, error free, secure, or free of harmful components. We may perform scheduled or emergency maintenance, and we may suspend the Service to protect the security or integrity of the Service or our users. Standard support is provided by email at business@assenture.app during our business hours. Enhanced support may be available with certain plans or order forms.

17. Suspension and termination

You may terminate the Agreement at any time by cancelling your subscription and closing your Account. We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if (a) you materially breach the Agreement and, if the breach is capable of remedy, fail to remedy it within 14 days of notice; (b) you fail to pay any Fee when due; (c) your use of the Service poses a security or legal risk to us, our users, or any third party; (d) we are required to do so by law or regulator; or (e) we cease to offer the Service generally. We may also terminate free Accounts that are inactive for an extended period. On termination, all rights granted to you under the Agreement immediately cease, you must stop using the Service, and amounts accrued before termination remain payable.

18. Data export and deletion

At any time during your subscription you may export Customer Content using the export tools provided in the Service. On termination, we will keep Customer Content available for export for 30 days, after which we will delete or anonymise it within 90 days (subject to backup rotation and any legal retention obligation). Sections 9, 11, 15, 19, 20, 21, 22, 23, 24, 26, 27, and 28 survive termination.

19. Warranties and disclaimers

Except as expressly stated in the Agreement, the Service and all related materials are provided "as is" and "as available", with all faults, and to the maximum extent permitted by law we disclaim all warranties, whether express, implied, statutory, or otherwise, including any warranty of merchantability, fitness for a particular purpose, title, non infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will meet your requirements, be uninterrupted, timely, secure, error free, or accurate, or that any data will not be lost or corrupted.

20. Limitation of liability

To the maximum extent permitted by law, in no event will either party be liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, opportunity, savings, data, goodwill, or reputation, arising out of or in connection with the Agreement or the Service, whether based on contract, tort (including negligence), strict liability, or any other theory, and whether or not the party was advised of the possibility of such damages.

To the maximum extent permitted by law, each party's total aggregate liability arising out of or in connection with the Agreement is capped at the greater of (a) the Fees paid or payable by you to us under the Agreement in the 12 months immediately before the event giving rise to the claim, and (b) one hundred Singapore dollars (SGD 100).

Nothing in the Agreement excludes or limits liability that cannot be excluded or limited by law, including liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, and for any other liability that cannot lawfully be excluded or limited. The limitations in this section apply to the maximum extent permitted by law even if any limited remedy fails of its essential purpose.

21. Indemnity by you

You will defend, indemnify, and hold harmless Assenture and its officers, directors, employees, agents, and sub-processors from and against any third party claim, demand, suit, or proceeding, and any related damages, fines, costs, and reasonable legal fees, arising out of or in connection with (a) your Customer Content; (b) your use of the Service in breach of the Agreement or applicable law; (c) your violation of any third party right, including any intellectual property or privacy right; and (d) your acts and omissions and those of anyone using your Account.

22. Force majeure

Neither party is liable for any delay or failure to perform its obligations under the Agreement (other than the obligation to pay) to the extent caused by an event beyond its reasonable control, including acts of God, natural disasters, epidemics, pandemics, war, terrorism, riots, government action, labour disputes, internet or telecommunication failures, denial of service attacks, or failures of upstream providers.

23. Changes to the Agreement

We may update the Agreement from time to time. If we make material changes, we will give you at least 30 days notice by email or in the Service before the changes take effect. If you do not agree to the updated Agreement, you must stop using the Service and may cancel your subscription before the changes take effect. Your continued use of the Service after the changes take effect constitutes your acceptance.

24. Notices

We will give notices to you by email to the address on your Account, by posting in the Service, or by any other reasonable method. You must give notices to us by email to business@assenture.app. Notices are effective on the next business day after they are sent.

25. Assignment

You may not assign or transfer the Agreement, by operation of law or otherwise, without our prior written consent. Any attempted assignment without consent is void. We may assign the Agreement, in whole or in part, to an affiliate or in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our assets. Subject to the foregoing, the Agreement binds and benefits the parties and their permitted successors and assigns.

26. Governing law and dispute resolution

The Agreement, and any dispute or claim (including non contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, are governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute, controversy, difference, or claim arising out of or in connection with the Agreement, including any question regarding its existence, validity, interpretation, performance, breach, or termination, will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the SIAC Arbitration Rules in force at the time the notice of arbitration is submitted, which rules are deemed to be incorporated by reference. The seat of the arbitration is Singapore. The tribunal will consist of one arbitrator. The language of the arbitration is English. The arbitration is confidential. Notwithstanding the foregoing, either party may seek interim or injunctive relief from any court of competent jurisdiction to protect its intellectual property or confidential information.

To the maximum extent permitted by law, the parties waive any right to participate in a class, collective, or representative action against the other. Claims must be brought individually.

27. General

The Agreement is the entire agreement between the parties relating to the Service and supersedes all prior or contemporaneous agreements, proposals, and communications on that subject. No failure or delay by either party in exercising any right under the Agreement constitutes a waiver of that right. If any provision of the Agreement is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect. Nothing in the Agreement creates any agency, partnership, joint venture, employment, or franchise relationship between the parties. There are no third party beneficiaries to the Agreement, except that a person who is not a party to the Agreement has no rights under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any term of the Agreement.

28. Contact

Assenture can be contacted at business@assenture.app for legal enquiries, business@assenture.app for support, and business@assenture.app for billing.